Your questions, answered

Av. Juste-Olivier 7, 1006 Lausanne. The studio welcomes you every Thursday from 9 am to 8 pm, starting on 5 November 2026. Online booking is open.

A 75-minute slot is reserved, including for lash and brow combos.

15% off an individual treatment and 20% off selected welcome combos. Offers apply once and cannot be combined.

Choose a treatment, date and time, then enter your first name, last name, email and phone. Your appointment is confirmed after the 50% deposit is paid. No client account is needed.

Yes. At least 24 hours before: a full deposit refund. With less than 24 hours’ notice or a no-show: the 50% deposit is retained.

To cancel or reschedule, contact the studio by email. The studio handles your request according to the 24-hour notice policy.